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         Question
          Can the LUMIO Bladeless Ceiling Fan work with Alexa?        Answer  The option that includes phone app control features Wi-Fi connectivity and is compatible with Alexa. 
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         Question
          is a longer down rod available?        Answer  While we don't carry additional downrods for this fan, you should be able to find one at your local Home Depot or on Amazon. The outside diameter of the rod is 1" and it is non threaded. 
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         Question
          How do you clean this fan it seems like it would be difficult.        Answer  This fan can be cleaned by brushing around the inside of the casing with a ceiling fan duster. We suggest you use the kind that has enough "fluffy" material to get into the crevices of the casing. 
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         Question
          Can a traditional wall switch be used to control the LUMIO ceiling fan in addition to the remote?        Answer  Your wall switch can turn the fan light on/off. However the fan function can only be controlled from the remote 
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         Question
          How do I sync the remote for the LUMIO Bladeless Ceiling Fan with the fan?        Answer  Please try these sync instructions (depending on which exact model you have, one of them should be the correct method):   Method #1:
Turn off the main power breaker or wall switch, wait 10 seconds then turn it back on. Within 15 seconds of turning it back on, press and hold the power button in the center of the remote until you hear a long beep.)
 
 Method #2:
 In order to sync the fan, turn off the power for at least 10 seconds, then turn it back on and press the "Fan" button at the top left of the remote 3 times and then press it a 4th time and hold for about 6 seconds until you hear a beep.
 
 
 
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         Question
          Is the motor a DC type motor?        Answer  Yes, the motor is DC 
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         Question
          Fan wobbles - how can it be balanced?        Answer  The wobble you are seeing is perfectly normal for this fan, because it is one piece (instead of separate blades), when it rotates around the shaft a slight wobble always occurs. There is no need for concern unless the wobbling gets severe or the downrod itself is moving which may indicate it is loose. 
 
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         Question
          what is the size room does your fan covers        Answer  The LUMIO 21" works best in a room up to about 150 SQ FT, for a larger space we would recommend the 28". 
 
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         Question
          Can 2 remotes be synced together?        Answer  Yes,  two fans can be controlled with one remote. 
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         Question
          which size is recommended for a upstairs open loft approximately 10' x 12'?        Answer  The smaller fan (21") should be enough for a space that size, however if you are looking for a particularly strong airflow you might want to go with the bigger one. 
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         Question
          Are longer downrods available? If not, can any other brand of downrod be used? Thanks!        Answer  Unfortunately we do not have any longer downrods available for this fan. However you should not have a problem finding one that works at your local department store such as Home Depot, Lowes etc. The diameter is pretty much standard (1 inch) and you'll just need to make sure the holes are the same as the downrods included. 
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         Question
          Can the motor be reversed?        Answer  This fan does not have a reverse function however due to the way the airflow is created it would have a similar effect in the winter as it does draw air down from the ceiling. 
 
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         Question
          is the light a separate bulb that can be replaced when it goes bad or an integrated LED?        Answer  Yes, the light can be replaced and we can provide the replacement light if needed 
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         Question
          How large should should the room be to adequately move air in the room?        Answer  Up to about 400 sqft 
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         Question
          What is the diameter of the canopy?        Answer  15 cm 
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         Question
          What is the fan made of?  Is it wood or "wood" (i.e. plastic, resin, etc)?        Answer  The LUMIO ceiling fan is made of Eco-Friendly ABS Plastic while the inner components are iron. 
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         Question
          Can this be mounted on an angle?        Answer  The LUMIO can be mounted on a slope of up to 23 degrees. 
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         Question
          What is the application used for wifi phone control for this 28" bladeless fan ?        Answer  The name of the app to be used with the LUMIO Bladeless Ceiling Fan is Smart Life, however it is compatible with Alexa, Google Voice etc. as well 
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         Question
          Can this fan be a flush mount?        Answer  Yes! The LUMIO Bladeless Ceiling Fan comes with both rod and flushmount hanging options included 
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         Question
          What voltage does this fan work on?        Answer  The LUMIO Bladeless Ceiling Fan is typically in 110 voltage. If a 220 voltage is needed, please contact us and we can custom arrange it 
 
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         Question
          What length rod comes with the LUMIO Bladeless Ceiling fan?        Answer  This fan comes with 3 mounting options included - Flushmount, 4" rod and 8" rod. The total heights of the fan from ceiling to its lowest point are as follows:  9" (flushmount) / 13.7" (with 4" downrod) / 17.7" with (8" downrod) 
 
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         Question
          Do you need a reinforced electrical box to mount it to, like the kind that would be required for a ceiling fan with blades?  We have a light fixture in our ceiling but it is not rated for a typical fan.        Answer  Yes, the LUMIO Bladeless Ceiling fan does require a ceiling fan rated electrical box. 
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         Question
          So, you need the light switch on - to turn the LUMIO Ceiling fan on w/the remote ?        Answer  The wall switch needs to be in the "On" position in order to control the light and the fan. However the light can be turned off from the remote while the fan can be on. 
 
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         Question
          We have lost a remote for one of our LUMIO Bladeless Ceiling fans during construction.  Can we purchase a remote separately?        Answer  A new remote for the LUMIO fan can be purchased here https://www.todaysfans.com/collections/under-150/products/remote-for-lumio-bladeless-fan?_pos=2&_sid=c2404202a&_ss=r 
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         Question
          Can I install it outdoors? Under cover ceiling?        Answer  The LUMIO Bladeless Ceiling Fan can be installed in a damp location such as a covered porch as long as there will be no direct exposure to water such as rain etc. However, the airflow projected may be considerably weakened when the space is not enclosed by walls.